Outlets & Switches Not Working Right? We Fix the Real Problem—Safely.
Outlets and Switches
Frequently Asked Questions
Safety-first troubleshooting: We don’t just swap devices—we find the failure point (loose backstabs, shared neutrals, arcing, miswired travelers).
Switch won't turn/disposal on - what's going on?
Common culprits are failed switches, loose terminations, or a miswired disposal switch/loop. We test voltage at the switch, verify the feed, and re-terminate to screw-lugs before replacing the device if needed.
GFCI trips or won’t reset—even after I replaced it
This usually points to a downstream fault, a shared neutral, or line/load reversal. We identify the first device in the chain, isolate the load, correct line/load, and fix the true fault—not just the face device.
3-way/4-way acts weird (works only from one side)
Likely a traveler miswire or a failed 3-way device. We identify the common, map travelers between boxes, re-terminate properly, and replace any failed switch.
LED dimmer buzz or flicker
Often the dimmer isn’t LED-rated or the neutral/config is off. We install a compatible dimmer, confirm neutral where required, and tune trim levels.
Lights flicker & crackle after new A/C
Likely scenario: After an HVAC upgrade, the higher startup current exposes a weak connection, causing den lights to flicker and a switch to crackle.
What we do: Shut off the breaker, pull the switch, and inspect for heat damage—often a discolored backstab or a loose neutral.
Fix: Move conductors from backstab to screw lugs, replace the switch with a spec-grade device, and tighten/repair the nearby neutral.
Verify: Perform arc and load tests; infrared check confirms normal temps; no voltage drop or flicker on A/C startup.
Why does my brand-new GFCI still trip?
Likely a downstream fault, shared neutral, or line/load reversal. We test the whole chain, not just the face device.
My 3-way switch works only from one side—why?
Usually a miswired traveler or failed 3-way device. We identify the common, map travelers, and correct it.
What if I hear crackling at a switch?
That’s arcing—cut power at the breaker and call us. We’ll find and eliminate the heat source.
Can I keep backstabbed connections?
I don’t keep backstabbers in my house—they’re flaky friends. I only hang with screw-lugs… they really know how to commit. No seriously We strongly recommend moving to screw-lug terminations for longevity and safety.
Types of Outlets We Install:
USB Outlets: Charge your devices directly from the outlet, eliminating the need for bulky adapters.
GFCI Outlets: Required in kitchens and bathrooms, these outlets help prevent electrical shock by cutting off power when moisture is detected.
Recessed Outlets: Ideal for placing behind furniture, recessed outlets keep plugs flush with the wall
AFCI Outlets: These outlets provide arc fault protection, reducing the risk of electrical fires.
Smart Outlets: Control your appliances remotely and integrate with smart home systems.
Tamper-Resistant Outlets: Protect children from electrical shocks by preventing objects from being inserted.