Privacy Policy
At ABR Electric, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services or interact with our website.
Last Updated: March 1, 2026
Types of Information Collected
We collect the following types of information to provide better services:
- Name
- Email address
- Phone number
- Service preferences and history
Method of Information Collection
We collect customer data through various methods, including:
- Online forms (contact forms, quote requests)
- Service sign-ups and scheduling
- Direct communication (phone calls, emails)
- SMS opt-in for service updates
Purpose of Data Collection
We collect and use customer information for the following purposes:
- To provide and improve our electrical services
- To communicate with customers regarding appointments and quotes
- To send promotional offers and workshop updates (with consent)
- To personalize your customer experience
Data Security Measures
We take your data security seriously and implement the following measures to protect your information:
- Secure servers and data encryption
- Regular security audits
- Strict access controls for employee data access
- Ongoing employee training on data privacy
Data Sharing
Your Privacy is Protected
We do not share your personal information with third parties or business partners. Your data is kept strictly confidential and is used solely for ABR Electric’s business operations.
User Rights
As a customer, you have the following rights regarding your personal information:
Access:
You can request a copy of the personal data we hold about you.
Update:
You can ask us to correct or update your personal information.
Deletion:
You can request the deletion of your personal data, subject to certain legal restrictions.
Opt-out:
You can opt out of receiving SMS messages or emails at any time by following the instructions provided in the messages or contacting us directly.
SMS Messaging Policy
Opting In and Out:
By providing your phone number, you consent to receive SMS messages from ABR Electric regarding your service requests, appointments, and updates. You can reply STOP at any time to unsubscribe.
Message Content:
Messages may include appointment confirmations, technician arrival estimates, quote follow-ups, and important service alerts.
Privacy:
Your phone number will strictly be used for ABR Electric communications and will never be sold or shared with third-party marketers.
Email Communication Policy
Subscribe via our website or authorized channels to receive our newsletter and updates. You can unsubscribe anytime using the “unsubscribe” link found at the bottom of our emails or by contacting us directly.
Questions About Your Privacy?
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
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