McKinney-based • Veteran owned • Licensed & insuredTECL #27762

Privacy Policy

At ABR Electric, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you use our services or website.

Last Updated: March 1, 2026
1

Types of Information Collected

We collect the following types of information to provide better services:

  • Name
  • Email address
  • Phone number
  • Service preferences and history
2

Method of Information Collection

We collect customer data through various methods, including:

  • Online forms, including contact forms and quote requests
  • Service sign-ups and scheduling
  • Direct communication by phone or email
  • SMS opt-in for service updates
3

Purpose of Data Collection

We collect and use customer information for the following purposes:

  • To provide and improve our electrical services
  • To communicate regarding appointments and quotes
  • To send promotional offers and workshop updates with consent
  • To personalize your customer experience
4

Data Security Measures

We take data security seriously and use measures intended to protect your information:

  • Secure systems and encrypted transmission where supported
  • Regular review of security practices
  • Access controls for customer information
  • Employee training on privacy responsibilities
5

Data Sharing

Your Information Is Not Sold

ABR Electric does not sell personal information or share it with third-party marketers. Information may be processed by service providers used to operate our website, receive form submissions, schedule work, or communicate with customers. Those providers receive only the information needed to perform those services.

6

User Rights

You may contact us to exercise the following rights regarding your information:

Access

Request a copy of the personal data we hold about you.

Update

Ask us to correct or update your personal information.

Deletion

Request deletion of your personal data, subject to legal and recordkeeping requirements.

Opt out

Opt out of SMS messages or emails by following the instructions in the message or contacting us directly.

7

SMS Messaging Policy

Opting In and Out

When you check the SMS consent box on our contact form, you consent to messages about service requests, appointments, and updates. Reply STOP at any time to unsubscribe.

Message Content

Messages may include appointment confirmations, technician arrival estimates, quote follow-ups, and important service alerts.

Phone Number Privacy

Your phone number is used for ABR Electric communications and is not sold or shared with third-party marketers.

8

Email Communication Policy

Subscribe through our website or authorized channels to receive newsletters and updates. You can unsubscribe through the link in an email or by contacting us directly.

Questions About Your Privacy?

Contact us with questions about this policy or how your information is handled.

☎ (214) 690-1941✉ info@abrelectric.com
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