ABR ELECTRICCall now(214) 690-1941Privacy Policy
At ABR Electric, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you use our services or website.
Last Updated: October 27, 2026Types of Information Collected
We collect the following types of information to provide better services:
- Name
- Email address
- Phone number
- Service preferences and history
Method of Information Collection
We collect customer data through various methods, including:
- Online forms, including contact forms and quote requests
- Service sign-ups and scheduling
- Direct communication by phone or email
- SMS opt-in for service updates
Purpose of Data Collection
We collect and use customer information for the following purposes:
- To provide and improve our electrical services
- To communicate regarding appointments and quotes
- To send promotional offers and workshop updates with consent
- To personalize your customer experience
Data Security Measures
We take data security seriously and use measures intended to protect your information:
- Secure systems and encrypted transmission where supported
- Regular review of security practices
- Access controls for customer information
- Employee training on privacy responsibilities
Data Sharing
Your Information Is Not Sold
ABR Electric does not sell personal information or share it with third-party marketers. Information may be processed by service providers used to operate our website, receive form submissions, schedule work, or communicate with customers. Those providers receive only the information needed to perform those services.
User Rights
You may contact us to exercise the following rights regarding your information:
Access
Request a copy of the personal data we hold about you.
Update
Ask us to correct or update your personal information.
Deletion
Request deletion of your personal data, subject to legal and recordkeeping requirements.
Opt out
Opt out of SMS messages or emails by following the instructions in the message or contacting us directly.
SMS Messaging Policy
Opting In and Out
When you provide your mobile phone number and check an SMS consent box on our website, you agree to receive informational text messages from ABR Electric about your service requests and scheduled service visits. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchase. See our SMS Terms & Privacy Policy or use our SMS Opt-in Form.
Message Content
Messages may include responses to your service requests, quote follow-ups, appointment confirmations, technician dispatch notifications, technician arrival updates, and important updates about your scheduled electrical service. This SMS consent covers informational service messages; it does not enroll you in promotional text messages.
Phone Number Privacy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties, except providers that support delivery of our messaging service.
Email Communication Policy
Subscribe through our website or authorized channels to receive newsletters and updates. You can unsubscribe through the link in an email or by contacting us directly.
Questions About Your Privacy?
Contact us with questions about this policy or how your information is handled.
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